FREE SHIPPING ON ALL ORDERS OVER $50! U.S. ONLY! ENTER CODE 'FREE50' AT CHECKOUT!

FAQs

* PRODUCTS *

an item say's "sold out" will you be restocking?

Most of our products are what we call "Limited Edition" which means no restocking. 

 

what is your clothing made from?

The bodysuit is made from a very soft, stretchy jersey knit fabric. The ruffle is a cotton woven.

 

what size should I order? 

Our products do run true to size, But I would also recommend you refer to the size chart. 

 

******how do I care for my clothing?

Machine wash 

 

What if my item is faulty?

If an item is faulty please email info@thistribeofthree.com with a picture of the defect along with a description of the issue encountered.  

 

SHIPPING + RETUNS

what is your return/exchange policy?

RETURNS * This Tribe of Three offers a 14day return policy from the day items are received.  Item(s) returned must be in the same condition when received, unworn, unwashed, with labels/hangtags attached.  This Tribe of Three is not responsible for any return shipping costs. When returning please include the same name and address which was used to make the purchase.

EXCHANGES * Because most of the items are limited edition we do NOT offer exchanges. There is no way to guarantee your item and size will be in stock when we receive your unwanted item. We suggest that you return your unwanted item, and in the mean time purchase the item wanted. We will refund your purchase when unwanted item is received.

 

do you ship world-wide? 

Yes! Would love to! International shipping starts at a flat rate of $18.00 for the first item. {$13.00 to Canada} and all sales are final. please note: buyer is responsible for any import or customs fees that may apply.

 

how long will it take to receive my item?

All items are ready to ship when your order is placed, but please allow up to 4 business days for processing. for domestic delivery, allow 3-5 business days until receipt, and for international shipping, please allow up to three weeks.

 

what if my package is lost?

this tribe of three is not responsible for lost or stolen packages. please check with your local usps if you believe your package has been lost or stolen. packages that are lost by usps will be replaced after 30 days of non-movement for domestic orders and 8 weeks for international. please note that refunds are not issued by this tribe of three on lost packages.

SALE

SALE items are final and are not eligible for returns or exchanges

 

do you have a different question?  feel free to contact us we would love to hear from you!